Discovered 20h ago

Senior Claude Support Analyst - Assistant Manager

State Street•Workday

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LocationBangalore, India

Work Modeonsite

Experience3+ yrs

CompensationNot disclosed

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Required Skills & Technology Stack

AWSRAGClaudeLLMServiceNowSSOGenerative AICopilotProblem ManagementDevOpsAzure

About the Role

Job Title Senior Associate – Senior AI Support Analyst Location India Role Summary Lead operational support activities for Claude services, drive incident and problem management, mentor junior analysts, support platform reliability initiatives, and ensure SLA adherence across global support operations. Key Responsibilities Own and manage P1-P4 incidents, service requests, and escalations. Lead…

This role in context

AWS is one of the skills this role asks for. It appears in 27,419 active tech jobs in India (23.4% of those we track). This posting asks for 3+ years. 25% of AWS jobs that state experience ask for 2–4 years. 13% of AWS jobs are remote; this one is onsite.

Based on active listings from the last 30 days. See the full AWS job data →