Refund & Cancellation Policy
Last Updated: 15 October 2026 • Commercial Policy
1. One-Time Payments and Cancellation
Jobspiq Pro is a one-time payment: ₹299 for 1 month or ₹699 for 3 months, paid once. It does not renew automatically, so there is no recurring subscription to cancel and you will not be charged again unless you choose to buy another plan.
Your Pro access stays active until the end of the period you paid for. After that, your account moves to the Free plan automatically, and your account history, saved jobs, and application tracker entries are kept.
2. Refund Eligibility
Because Pro features, including the real-time job feed, Match Scores, and AI tools, are available immediately after payment, paid fees are generally non-refundable once Pro has been activated. You may request a full or partial refund within 7 calendar days of the payment date in these verified cases:
- Duplicate or Erroneous Billing: You were charged more than once for the same plan period, for example because of a payment gateway duplicate or timeout.
- Prolonged Service Outage: A verified outage prevented you from using core Pro features for more than 72 consecutive hours during your paid period.
- Unauthorized Charge: A verified fraudulent transaction was made on your payment method without your consent.
3. Processing Timelines
We review refund requests and respond within 2 business days. Approved refunds are returned to your original payment method through our payment gateway (Razorpay), and typically take 5 to 7 business days to reflect in your bank statement, depending on your bank.
4. Need Assistance with Billing?
For any billing question, payment discrepancy, or refund request, email [email protected] from your registered email address with the subject line "Refund Request - [Your Registered Email]" and your transaction ID or Razorpay payment reference. You can also reach us through our Contact & Support Center.