Discovered 2d ago

Engineering Director - Customer Support Platform

GetHyr•Hirist

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LocationBangalore

Work Modeonsite

Experience10+ yrs

CompensationNot disclosed

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Required Skills & Technology Stack

Engineering ManagementSaaSMicroservicesDistributed SystemsGenerative AIIncident ManagementAI IntegrationTicketing System

About the Role

Who we are looking for : We are looking for a senior engineering leader who has built and scaled a B2B customer support experience platform - technology that enables businesses to manage customer queries, support workflows, ticketing, escalations, service operations, and customer interactions at scale. The ideal candidate has owned engineering for products such as helpdesk platforms, customer…

This role in context

Microservices is one of the skills this role asks for. It appears in 13,812 active tech jobs in India (11.8% of those we track). This posting asks for 10+ years. 21% of Microservices jobs that state experience ask for 9+ years. 9% of Microservices jobs are remote; this one is onsite.

Based on active listings from the last 30 days. See the full Microservices job data →