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Discovered 2d ago
FBS Service Desk Technician I
Capgemini•Linkedin
LocationPune Division, Maharashtra, India
Work Moderemote
Experience1+ yrs
Estimated compensation~₹4–7 LPA
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Required Skills & Technology Stack
IT HardwareWindows OSMAC OSAzureAWSMicrosoft O365ServiceNowMS TeamsOutlookIntuneOneDriveOKTACommunicationTroubleshooting
About the Role
Respond to and document incoming support requests via phone, email, or ticketing system. - Troubleshoot and resolve basic hardware, software, network and user access related issues. - Escalate complex problems to higher-level support as needed. - Guide users through step-by-step solutions and provide clear instructions. - Log all interactions, resolutions, and follow-up actions in the service…
This role in context
Microsoft Azure is one of the skills this role asks for. It appears in 11,945 active tech jobs in India (17.3% of those we track). This posting asks for 1+ years. 3% of Microsoft Azure jobs that state experience ask for 0–1 years. Pune accounts for 13% of Microsoft Azure jobs. 15% of Microsoft Azure jobs are remote; this one is remote.
Based on active listings from the last 30 days. See the full Microsoft Azure job data →
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