Discovered 18d ago

Customer Success Automation Workflow Specialist

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LocationPune District, Maharashtra, India

Work Modeonsite

Experience2+ yrs

Compensation~₹8–14 LPA

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Required Skills & Technology Stack

power automatewebhooksitilPower BIAgileEmbedded SystemsJIRA

About the Role

What you'll do This is a Customer Success–embedded systems role focused on designing scalable support workflows, automation, tooling, AI-enabled process improvements, and integrations. Key Responsibilities Partner with Customer Success leadership to understand operational needs and translate them into scalable system solutions. Design and improve workflows for ticket management, alerts,…

This role in context

Power BI is one of the skills this role asks for. It appears in 2,892 active tech jobs in India (4.9% of those we track). This posting asks for 2+ years. 36% of Power BI jobs that state experience ask for 2–4 years. Pune accounts for 11% of Power BI jobs. 12% of Power BI jobs are remote; this one is onsite.

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