Discovered 1d ago

Product Support Analyst (L2) – Client Support | UAT | Jira

EVERSANA•Smartrecruiters

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LocationPune, MH, in

Work Modeonsite

Experience5+ yrs

CompensationNot disclosed

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Required Skills & Technology Stack

excelms excelservicenowJIRALLM

About the Role

The purpose of the role “Product Support Analyst” is to provide functional Level 2 support to global customers for the application through different channels. The role will be responsible for issue analysis, coordination with internal cross-functional teams, testing, data validation, client communication, SLA adherence, and continuous process improvement. The Product Support Analyst will also be…

This role in context

LLMs (Large Language Models) is one of the skills this role asks for. It appears in 11,791 active tech jobs in India (9.8% of those we track). This posting asks for 5+ years. 46% of LLMs (Large Language Models) jobs that state experience ask for 5–8 years. Pune accounts for 12% of LLMs (Large Language Models) jobs. 13% of LLMs (Large Language Models) jobs are remote; this one is onsite.

Based on active listings from the last 30 days. See the full LLMs (Large Language Models) job data →