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Discovered 1d ago
Cisco Email Security
Wipro•Linkedin
LocationBengaluru, Karnataka, India
Work Modeonsite
Experience3+ yrs
Compensation~₹8–14 LPA
Explore Related Opportunities & Hubs
Required Skills & Technology Stack
cisco
About the Role
Job description:
Job Description
Role Purpose
The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement.
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Areas of responsibility
Triaging and resolution of tickets-"Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact…
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