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Discovered 13d ago
Customer Relation Manager
the risk management society (RIMS)•Naukri
LocationShegaon, Mumbai, Mumbai Suburban, Navi Mumbai, New Delhi, Pune, Goregaon, Mulshi
Work Modeonsite
Experience5+ yrs
Compensation~₹12–20 LPA
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Required Skills & Technology Stack
market trendscustomer relationshipcustomer satisfactioncustomer feedbackcustomer complaintscustomer servicecommunication and interpersonal skillsanalytical skillsCustomer Relationship ManagementCommunicationStakeholder ManagementCRM Software (Salesforce, Zoho, HubSpot)Data AnalyticsProblem SolvingProject ManagementCustomer Retention StrategiesCross‑functional CollaborationReporting & Metrics
About the Role
Develop and implement effective customer relationship strategies to enhance customer s...