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Discovered 23h ago
Service Desk – E2E + Escalation Desk - Agents
Tata Consultancy Services•Linkedin
LocationBengaluru, Karnataka, India
Work Modeonsite
Experience5+ yrs
Compensation~₹14–24 LPA
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Required Skills & Technology Stack
servicenow
About the Role
TCS hiring for Service Desk – E2E + Escalation Desk - Agents
Location: Bangalore
Experience: 4-7
Must have:
Own end-to-end progression of complex, high-impact, aging, repeatedly reassigned or business-critical tickets until service restoration and confirmed closure.
Act as the central coordination point across Service Desk, L2/L3, application, infrastructure, security, ServiceNow and vendor…
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