Discovered 1d ago

Senior Associate It Helpdesk Chennai

Sutherland•Shine

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LocationChennai

Work Modeonsite

Experience0+ yrs

CompensationNot disclosed

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Required Skills & Technology Stack

IT Service ManagementProblemConfigurationReleaseService LevelCustomer ServiceIncidentsRequestsChangeIT Service ContinuityTickets To Closure

About the Role

Senior Associate It Helpdesk Chennai Company: Sutherland Job Location: Chennai, Tamil Nadu, India Employment Type: Full-time Job Description To act as the central point of contact between the user and IT Service Management. To handle incidents and requests and provide an interface for other activities such as Change, Problem, Configuration, Release, Service Level, and IT Service Continuity. We…