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Discovered 5d ago
IT Service Desk Analyst
Stefanini North America and APAC•Linkedin
LocationPune Division, Maharashtra, India
Work Modeonsite
ExperienceFlexible
Compensation~₹4–8 LPA
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Required Skills & Technology Stack
itil
About the Role
Details:
Job Description: Experience 3.0+ Years
Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes.
Be logged-in and available to answer calls through our global Service Desk call centre solution.
Actively participate in team meetings and suggest opportunities for continual improvement.
Support Service Desk KPI/TTI measures.
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