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Discovered 20h ago
Claude Support Operations Lead - Senior Manager
State Street•Workday
LocationBangalore, India
Work Modeonsite
Experience8+ yrs
CompensationNot disclosed
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Required Skills & Technology Stack
SREClaudeDisaster RecoveryITIL
About the Role
Job Title
Officer – AI Support Operations Lead
Location
India
Role Summary
Provide operational leadership for Claude rollout, hypercare, and steady-state support operations. Own service management processes, stakeholder communication, operational governance, support readiness, workforce planning, and continuous improvement initiatives across the AI platform ecosystem.
Key Responsibilities
Lead…
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