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Discovered 23d ago

Helpdesk Operator (Mumbai)
Sodexo•Shine
LocationMumbai City
Work Modeonsite
Experience0+ yrs
CompensationNot disclosed
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Required Skills & Technology Stack
Customer ServiceCommunicationRelationship ManagementRecord KeepingProblemsolving
About the Role
- Manage and resolve customer complaints professionally and courteously.
- Providely and accurate information about products or services.
- Collaborate with internal teams to resolve complex issues.
- Develop and maintain solid relationships with customers through effective communication.
- Identify and escalate trends or systemic issues that impact customer satisfaction.
- Maintain accurate…
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