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Discovered 23d ago
Sodexo

Helpdesk Operator (Mumbai)

Sodexo•Shine
LocationMumbai City
Work Modeonsite
Experience0+ yrs
CompensationNot disclosed

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Required Skills & Technology Stack

Customer ServiceCommunicationRelationship ManagementRecord KeepingProblemsolving

About the Role

- Manage and resolve customer complaints professionally and courteously. - Providely and accurate information about products or services. - Collaborate with internal teams to resolve complex issues. - Develop and maintain solid relationships with customers through effective communication. - Identify and escalate trends or systemic issues that impact customer satisfaction. - Maintain accurate…

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