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Discovered 8d ago
Customer Support Manager
Randstad Digital•Naukri
LocationBangalore Rural
Work Modeonsite
Experience7+ yrs
CompensationNot disclosed
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Required Skills & Technology Stack
Omni-channel routingSalesforce queue managementPerformance managementCustom views in SalesforceTicket assignment rules in SalesforceRemote/offshore team managementTeam leadershipMentoring
About the Role
Oversee Tier 1 and Tier 2 support teams