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Discovered 3d ago
System Engineer - IT Support
Prestige Group•Linkedin
LocationBengaluru, Karnataka, India
Work Modeonsite
Experience1+ yrs
Compensation~₹3–5 LPA
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Required Skills & Technology Stack
IT HelpdeskDesktop SupportWindows OSMicrosoft 365Hardware TroubleshootingNetworkingTicketing SystemsITILAsset ManagementVPNCommunicationProblem Solving
About the Role
Job Summary
We are seeking a customer-focused and proactive Helpdesk Executive to provide first-level IT support to end-users. The role will receive, record, classify, troubleshoot, and resolve IT issues based on service desk tickets. The executive will ensure timely updates, accurate documentation, and appropriate escalation of unresolved incidents to the relevant support teams or vendors.
Key…
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