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Discovered 20h ago
People Prime Worldwide

contact centre lead

People Prime Worldwide•Linkedin
LocationHyderabad, Telangana, India
Work Modeonsite
Experience4+ yrs
Estimated compensation~₹14–24 LPA

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Required Skills & Technology Stack

disaster recoveryciscoIntegration Testing

About the Role

Experience: 4 - 9 years Max Experience: 9 Provide independent QA oversight for the Contact Centre migration programme. Review and challenge vendor test strategies, plans, schedules, and coverage. Ensure appropriate testing is conducted across: Regression testing, Network configuration validation, Disaster recovery/backup validation, Call recording validation, Integration testing, Rollback and…

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