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Discovered 3d ago
Customer Success Manager - Customer Happiness
MyOperator•Himalayas
LocationUnited States
Work Moderemote
Experience7+ yrs
Estimated compensation~₹24–38 LPA
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Required Skills & Technology Stack
Customer-Success-ManagerCustomer-Success-ManagementCustomer-Experience-ManagerAccount-ManagerSaaS-Customer-SuccessCustomer-Success-ProfessionalCustomer-Success-Account-ManagerCustomer-Success-(CSM)Customer-Successsaas
About the Role
This is a remote position.
The Manager Customer Success will work closely with the Team Leads - Customer Success/support to improve the overall customer experience and to enhance the working of the internal team members. He/She will be reporting to the Senior Manager - Customer Support and mainly work with them to improve the c-sat score and NPS of the existing clients.
Key Responsibility…
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