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Discovered 6d ago
IT Support Engineer
msg global solutions•Linkedin
LocationBengaluru, Karnataka, India
Work Moderemote
ExperienceFlexible
Compensation~₹4–8 LPA
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Required Skills & Technology Stack
windows serverhyper-vdisaster recoveryvmwareitil
About the Role
What You Will Do
Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing systems.
Perform remote troubleshooting using appropriate diagnostic techniques and effective questioning.
Identify and implement the most appropriate solution based on the reported issue and available information.
Guide users through troubleshooting and problem-resolution…
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