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Discovered 2d ago
Advanced Operations Technician (AOT)
Movate•Linkedin
LocationChennai, Tamil Nadu, India
Work Modeonsite
Experience1+ yrs
Estimated compensation~₹4–8 LPA
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Required Skills & Technology Stack
JIRAepicsalesforce
About the Role
Job Description — Advanced Operations Technician (AOT)
Role Summary
The Advanced Operations Technician (AOT) is the critical first line of escalation within the Advanced Operations Support (AOS) organization. When Customer Care teams encounter carrier-related voice issues that cannot be resolved at the front line, the AOT steps in to investigate, engage directly with carriers, and drive issues…
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