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Discovered 17d ago

Customer Experience Engineer
MindGraph•Linkedin
LocationHyderabad, Telangana, India
Work Moderemote
Experience5+ yrs
Estimated compensation~₹14–24 LPA
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Required Skills & Technology Stack
copilot
About the Role
Work mode: Remote (anywhere in India)
Contract length: 6 months
Key Responsibilities:
Lead end-to-end implementation and configuration of a cloud-based Contact Centre / CX platform.
Configure tenant settings, agent groups, queues, skills, routing rules and unified agent experiences.
Design and configure Voice Bots and IVR workflows.
Configure conversational AI, intent mapping and voice…
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