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Discovered 17d ago
MindGraph

Customer Experience Engineer

MindGraph•Linkedin
LocationHyderabad, Telangana, India
Work Moderemote
Experience5+ yrs
Estimated compensation~₹14–24 LPA

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Required Skills & Technology Stack

copilot

About the Role

Work mode: Remote (anywhere in India) Contract length: 6 months Key Responsibilities: Lead end-to-end implementation and configuration of a cloud-based Contact Centre / CX platform. Configure tenant settings, agent groups, queues, skills, routing rules and unified agent experiences. Design and configure Voice Bots and IVR workflows. Configure conversational AI, intent mapping and voice…

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