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Discovered 9d ago
Team Lead- Contact Center
Mantle Solutions•Naukri
LocationKochi(Infopark)
Work Modeonsite
Experience5+ yrs
Compensation~₹12–18 LPA
Required Skills & Technology Stack
Customer SupportTeam HandlingVoice ProcessTeam leadingHandlingCenterVoiceProcessTeam ManagementContact Center OperationsPerformance ManagementCustomer ExperienceKPI TrackingConflict ResolutionCoaching and MentoringData AnalyticsStakeholder Management
About the Role
Job SummaryWe are looking for an experienced Team Lead Contact Center to manage and gu...