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Discovered 12mo ago
Jobs for Humanity

Customer Support / Helpdesk Analyst (Only for women)

Jobs for Humanity•Smartrecruiters
LocationValasaravakkam - Chennai, Tamil Nadu, in
Work Modeonsite
Experience2+ yrs
CompensationNot disclosed

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Required Skills & Technology Stack

MS OfficeCRM

About the Role

Responsibilities Handle customer queries and complaints through calls, emails, or chat in a professional manner. Ticket creation/Troubleshoot product/service issues and provide timely solutions. Coordinate with internal teams to resolve escalations and ensure customer satisfaction. Maintain accurate records of customer interactions and feedback. Contribute to team coordination and support…