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Discovered 11h ago
Service Delivery Lead
InfoBeans•Linkedin
LocationChennai, Tamil Nadu, India
Work Modeonsite
Experience14+ yrs
Compensation~₹35–55 LPA
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Required Skills & Technology Stack
salesforce
About the Role
Experience - 14+ years
Salesforce experience is mandatory – candidates should have actual Salesforce project/production support experience, not just Salesforce mentioned in the skills section.
Experience in end-to-end Service Ownership / Application Support should be clearly visible.
Strong experience in SLA, ticket management, P1/P2 incidents, escalations and RCA.
Experience in WSR/MSR/MBR/QBR,…
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