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Discovered 5d ago
Contact Center Platform Engineer
Infinite Computer Solutions•Linkedin
LocationGreater Bengaluru Area
Work Modeonsite
Experience4+ yrs
Compensation~₹14–24 LPA
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About the Role
Hybrid Role
Location(s) Bangalore /Pune
Required Qualifications
4–8 years of hands-on CCaaS platform engineering experience in a contact center or BPO environment
Proficiency in at least one major CCaaS platform: Genesys Cloud CX, NICE CXone, Five9, Cisco UCCE/PCCE, or Amazon Connect
Solid understanding of SIP/VoIP telephony fundamentals, ACD routing logic, and IVR design
Experience with REST API…