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Discovered 1d ago
HRALWAYS

Director of Customer Service

HRALWAYS•Linkedin
LocationNoida, Uttar Pradesh, India
Work Modeonsite
Experience15+ yrs
CompensationNot disclosed

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Required Skills & Technology Stack

CRMSalesforce

About the Role

Director - Customer Service & Collections (B2C) Location - Noida Role Purpose We are seeking a seasoned Customer Operations leader to drive end-to-end Customer Service, Collections, CRM Back-Office Operations, and Offshore Transformation initiatives. The role will be responsible for enhancing collections effectiveness, improving customer experience metrics, stabilizing transitioned operations,…

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