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Discovered 4d ago
HM
Customer Support Manager
HMD Mobile India•Naukri
LocationGurugram(Sector 62)
Work Modeonsite
Experience10+ yrs
Compensation~₹15–25 LPA
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Required Skills & Technology Stack
Call Center OperationsContact Center OperationsOutsourcing ManagementcusCustomer ServiceVendor ManagementCustomer Service ManagementBPO OperationsCustomer Support ManagementMulti-channel SupportStakeholder ManagementPerformance MetricsSLA ManagementTeam LeadershipProcess Optimization
About the Role
Proven experience managing outsourced contact centres, partners and multi-channel suppo...