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Discovered 2d ago
SERVICE REQUEST CATALOGUE MANAGER
HCLTech•Linkedin
LocationNoida, Uttar Pradesh, India
Work Modeonsite
Experience8+ yrs
Estimated compensation~₹22–35 LPA
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Required Skills & Technology Stack
ServiceNowService Catalog ManagementService Request ManagementITILStakeholder ManagementProcess ImprovementWorkflow DesignKnowledge ManagementReporting and AnalyticsAI Tools (ChatGPT/Claude)Leadership
About the Role
SERVICE REQUEST CATALOGUE MANAGER
We are specifically looking for candidates with
8.5 to 14 years of Total & relevant experience
only.
Service Catalog Management
Define the criteria to onboard a catalog item onto Service Catalog
Document the requirements from catalog owner and design the catalog item complying with the existing ITIL processes
Manage and maintain the documentation and knowledge…
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