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Discovered 1d ago
Microsoft Power Apps Senior Technical Lead
HCLTech•Successfactors
Location| Bengaluru, KarnatakaPune, Maharashtra
Work Modeonsite
Experience4+ yrs
CompensationNot disclosed
Explore Related Opportunities & Hubs
Required Skills & Technology Stack
power automatecopilotitilpower platformdynamics 365azure functions
About the Role
Job Summary
Operate D365 Contact Center and related customer-engagement services, resolving routine and moderately complex production issues.
Key Responsibilities
Administer queues, workstreams, routing, skills, capacity profiles, agent profiles and user access.
Monitor and troubleshoot Customer Insights Journeys, Copilot Studio, Dataverse, Power Automate and omnichannel flows.
Investigate agent…
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