Lead-WFM - GO/JC/4537/2026

Job Title: Lead Job Location: Pune Work Model: Work from Office Candidate Expectations Total Experience and Relevant Experience-4 + years Skills – WFM, RTA, Contact center operations Education and Certification Qualification: Any domains Jd Detailed Job Description Lead end-to-end forecasting and capacity planning activities, including volume analysis, stakeholder inputs, trend evaluation, and…