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Discovered 4d ago
First Advantage

Customer Success Analyst

First Advantage•Linkedin
LocationBangalore Urban district, India
Work Modeonsite
Experience3+ yrs
Compensation~₹8–14 LPA

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Required Skills & Technology Stack

salesforcepowerpointmicrosoft office

About the Role

What You'll Do Partner with Customer Success Managers, Directors, and cross-functional teams to support account management activities and strategic initiatives. Analyze customer and operational data to identify trends, opportunities, and areas for improvement. Prepare and deliver reports and customer insights while ensuring service commitments are met. Manage Salesforce cases and support requests…