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Discovered 2mo ago
Senior Specialist - Cloud CC Delivery Lead
EXL•Oracle
LocationNoida, Uttar Pradesh, India
Work Modehybrid
Experience10+ yrs
CompensationNot disclosed
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Required Skills & Technology Stack
disaster recovery
About the Role
The role is responsible to drive results in the business and client contact center transitions. The professional will lead and manage the operations for cloud contact center platforms, CCaaS outreach/Auto Dialer capabilities, Campaign and lead list management. Conversational AI IVR, Chat, Call recording and platform operations. Experts in hands-on operational deployment practices and managing the…
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