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Discovered 25d ago

Service Delivery Manager - Enterprise Digital Support
Career Foresight HR Solutions•Hirist
LocationKerala, Cochin/Kochi
Work Modeonsite
Experience12+ yrs
CompensationNot disclosed
Required Skills & Technology Stack
IT Service DeliverySalesforce SupportCRMTicketing SystemIncident ManagementMonitoring ToolsJIRAIT Automation Toolssalesforceitil
About the Role
Job Title :
Service Delivery Manager Enterprise Digital Support
About the Role :
The Service Delivery Manager will own endtoend delivery of digital support services for web, mobile, and Salesforce (CRM) platforms. You will lead multilayered support operationsincluding monitoring, L1/L2 support, and development coordinationensure SLA compliance, drive operational governance, and champion…
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