Wi-Fi Lead - Churn Management

We are looking for a curious, consumer-first person to drive the churn agenda for Airtel Wi-Fi across Fiber, FWA and FMC. The role will own the customer lifecycle, retention, and revenue agenda, with a sharp focus on asking the right questions, deep diving into journeys and data, and turning insights into action. Key Responsibilities & Skills Design Thinking & Innovation: Apply design thinking,…