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Discovered 2d ago
Z
SERVICE DESK
Zensar Technologies•Linkedin
LocationPune Division, Maharashtra, India
Work Modeonsite
ExperienceFlexible
Compensation~₹4–8 LPA
Required Skills & Technology Stack
itilmicrosoft office
About the Role
Job Description
An IT Service Desk analyst acts as the primary point of contact for technical support, managing, troubleshooting, and resolving hardware, software, and network issues via ticketing systems. They install, configure, and maintain IT assets while ensuring service level agreement (SLA) compliance, documentation, and prompt escalation of complex issues.
Key Responsibilities
Incident…
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