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Discovered 2d ago
U
Senior Program Leader, Global High-Risk Escalations
Uber•Linkedin
LocationBengaluru, Karnataka, India
Work Modeonsite
Experience6+ yrs
Compensation~₹2500–3000 LPA
Required Skills & Technology Stack
Program ManagementOperations ManagementCrisis ManagementAI Workflow DesignRoot Cause AnalysisCross-functional LeadershipStakeholder ManagementProcess ImprovementStrategic PlanningCustomer Support LeadershipSocial Media ManagementData-Driven Decision MakingCommunicationJIRATableauSalesforceGoogle SuiteAI ToolsGlobal Team LeadershipChange Management
About the Role
About The Role And Team
The Global High-Risk Escalations team provides white-glove support for critical escalations across Uber's global business. We are looking for a Senior Program Leader to lead the strategy and operations of this team while serving as the point person during critical crises.
You'll oversee Uber's high-risk customer support issues, focused on social media and executive…
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