TCS IS HIRING FOR SDM

Location-Pune Exp-12 - 20 yrs Skill-SDM Responsibilities Monitor SLAs, KPIs, operations dashboards, and ensure deviations are corrected promptly. Govern Incident, Problem, and Change management processes in compliance with ITIL. Conduct root-cause analysis and drive long-term solutions for recurring issues. Coordinate service transition and ensure operational readiness for new deployments. Manage…