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Discovered 2d ago
R
IT Service Engineer -L1
Rayvector Technologies•Linkedin
LocationBengaluru, Karnataka, India
Work Moderemote
ExperienceFlexible
Compensation~₹4–8 LPA
Required Skills & Technology Stack
JIRAdnsservicenowitilactive directorymicrosoft officevpnLinuxdhcp
About the Role
About the Role
The L1 Service Engineer is the first point of contact for all IT requests and incidents. The role covers logging, triaging, and resolving common issues, fulfilling standard service requests, and escalating to L2 with complete information when an issue is beyond first-line scope.
Key Responsibilities
• Act as the first point of contact for IT support via phone, email, chat, and…
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