SAP SuccessFactors - Enterprise Apps People Technology Lead

Key Responsibilities Leadership & Team Building - Build, mentor, and lead a GCC-based support operations team; establish coverage model, runbooks, and a follow-the-sun support cadence aligned to global stakeholders. - Define and track operational SLAs/KPIs (incident MTTR, change success rate, release quality, data accuracy) and drive continual service improvement. - Foster a culture of ownership,…