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Discovered 2d ago
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Director of Platform Reliability
LSEG•Linkedin
LocationHyderabad, Telangana, India
Work Moderemote
Experience10+ yrs
Compensation~₹35–55 LPA
Required Skills & Technology Stack
problem managementSREsalesforcedevopsservice cloudsales cloudEvent-Driven Architectureitsmdisaster recoveryitilEmbeddedAgileservicenowsalesforce cpqmarketing cloud
About the Role
Job Description
Purpose:
Lead the Salesforce Level 2 Support function, ensuring the stability, availability, performance, and continuous improvement of the Salesforce platform and its integrated ecosystem. Accountable for incident management, service operations, platform support strategy, vendor management, regulatory compliance, and the delivery of high-quality support services that enable…
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