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Discovered 2d ago
I
Experience Manager
IntraEdge•Linkedin
LocationHyderabad, Telangana, India
Work Modeonsite
Experience6+ yrs
Compensation~₹14–24 LPA
Required Skills & Technology Stack
LLMAWSenterprise architectureAgile
About the Role
Own the product roadmap for
Amazon Connect voice self-service
capabilities.
Define business requirements, epics, user stories, and acceptance criteria.
Design intuitive customer journeys for IVR and conversational AI experiences.
Partner with engineering teams to successfully deploy capabilities within Amazon Connect.
Guide implementation of LLM-powered voice experiences and AI-enabled customer…
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