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Discovered 1d ago
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Customer Service Manager-Loan Centre
IDFC FIRST Bank•Linkedin
LocationChennai, Tamil Nadu, India
Work Modeonsite
ExperienceFlexible
Compensation~₹4–8 LPA
About the Role
Job Requirements
Job Description
Job Title –Customer Service Manager - Loan Center
Business Unit - Retail Banking
Function - Customer Experience
Job Purpose:
The primary responsibility is to esure all the customers are attended to and resolution is given within defined TAT
Roles & Responsibilities:
'1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact…