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Discovered 2d ago
B
IT Engineer
Burns & McDonnell India•Linkedin
LocationMumbai Metropolitan Region
Work Moderemote
Experience3+ yrs
Compensation~₹8–14 LPA
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Required Skills & Technology Stack
tcp/ipdnstcpdhcpactive directoryservicenowitilitsm
About the Role
Description
Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow).
Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals.
Maintain accurate and timely updates of all assigned tickets within the ServiceNow system.
Escalate complex or unresolved issues to appropriate…
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