L1 Support - Associate

Job Title: L1 Support Analyst Department : Connect So FRESH About Business line/Function: F&RS Position Purpose As a part of F&RS, SoFRESH (Support On F&RS) team provides worldwide support as the first point of contact for Finance application Stakeholders. Thanks to its multiple locations around the Globe, we provide steady support across time zones. We define the Support level 1 rules to provide…