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Discovered 5d ago
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Support Engineer 2 - Service Manager, ITIL, Cloud Applications /SaaS, Immediate Joiner
Blue Yonder•Linkedin
LocationCoimbatore, Tamil Nadu, India
Work Modeonsite
Experience3+ yrs
Compensation~₹8–14 LPA
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Required Skills & Technology Stack
problem managementitilsaasPower BIservicenowitsm
About the Role
Scope
The Service Management team acts as the primary operational interface between customers, Product/Engineering teams, and internal support functions, ensuring stable and reliable service delivery.
Responsible for service governance, SLA/KPI management, operational reporting, customer communication, escalation management, and continuous improvement across applications and platforms.
The role…
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